Contact ConnectNetwork via phone or email for customer service, technical support and other issues. We are here to help!

For non-urgent matters, submit a request or inquiry to the ConnectNetwork support team by using the form below. Need to reset your password? Please review the help section for details. If you …

For Customer Support: GTL/DSI customers: 877-650-4249 [email protected] TouchPay customers: 866-204-1603 [email protected]

GTL is devoted to providing knowledgeable and responsive technical support throughout our entire customer base. Our dedicated team of in-house technical support staff, field service …

A refund can be obtained by calling customer service at [877-650-4249]. If your contact information is provided to ViaPath, and you opt-in to receiving a text and/or email reminder …

ConnectNetwork is available toll-free, 24/7 to assist with payments and customer support Visitor Customer Service: 877-650-4249

Help Center – Provides Friends and Family with a variety of support features, including live chat with customer service, submitting support tickets, and keyword content searches.

Get ConnectNetwork help by browsing our list of frequently asked questions about common services and features on ConnectNetwork.com website.

To get started with any of these services: check availability at your inmate’s facility, then set up a ConnectNetwork account. If you prefer to make a payment through another channel such as …

Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial …