When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. If you don't …

2025年6月22日 · 🔍2. Investigate Unrecognized Charges If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select " Investigate ". …

If you want a refund because don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more. To continue, please …

2025年12月2日 · To investigate an ongoing charge on your bank account related to Microsoft 365, you can contact Microsoft support for assistance. Here are some steps you can take: Contact Microsoft …

2025年7月5日 · Applies to Microsoft account, billing Sometimes you may come across a purchase that you haven't made. Now, Microsoft has made it easy for you to view purchases made using your bank …

2025年7月31日 · How to investigate a billing charge from Microsoft If you're still having trouble finding why you have been charged and cannot cancel the subscription in your account, it is recommended to …

2025年7月30日 · Based on your description: You can manage recurring billing and cancel subscriptions via: Turn recurring billing on or off Cancel your Microsoft subscription Investigate billing charges If …

2025年3月31日 · If you see an unexpected charge from Microsoft on your credit card, here are steps to investigate and resolve it: If you don't recognize a charge on your account, go to the Manage your …

2025年7月13日 · Avoid charges with your Azure free account - Microsoft Cost Management Review your individual Azure subscription bill - Microsoft Cost Management Identify anomalies and unexpected …

5 日前 · If you can’t find the source of the charge, it’s possible that your credit card has been compromised. In this case, you should contact your bank immediately to open a dispute ticket, …

2025年8月10日 · To investigate about your charge, please go to this link and follow the steps: How to investigate a billing charge from Microsoft Or if you want to talk/chat with a live support agent:

6 日前 · Sometimes charges may not appear in the usual transaction list but can be found in the billing section. Contact Microsoft Support: If you still cannot identify the charge, it may be best to contact …

2025年7月16日 · Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.

2025年7月28日 · In that case, contact your organization’s Microsoft 365 administrator. You can look at this document for reference: How to investigate a billing charge from Microsoft - Microsoft Support …

1 日前 · I have an ongoing monthly charge on my credit card that I don't know what it's for, have tried logging into my account but it doesn't allow me to view the invoice. I want to cancel the account but …

6 日前 · Hi, If you were charged $129.99 on 12/12/2026 but do not recognize the charge and did not have a Microsoft account prior to that date, it is likely that your credit card has been compromised. …

2025年2月27日 · I understand that you are charged Microsoft fees on two different accounts. You should be aware of the billing details and get a refund for an incorrect charge.

2025年10月9日 · If it's empty, go to the Manage Payments page and use the “Investigate” option with your card’s CVV to see if the charges came from another Microsoft account.

1 日前 · Learn more If you have been doubly charged for Microsoft 365, it is possible that your previous subscription (Microsoft 365 Personal) is still active alongside your new subscription (Microsoft 365 …

2025年2月13日 · Therefore, we are unable to verify payments or make changes to your accounts. Since this charge is from Microsoft and you're unsure about which account it belongs to, the best option is …

2025年7月29日 · If it doesn't show up, the charge may have been from a family member or a friend who might have your payment card added/linked to their accounts. Please check their accounts' Order …

2026年1月5日 · Check your Microsoft 365 account to see if you have more than one active subscription. Billing Frequency Change: If you changed your billing frequency from monthly to annual, it might have …

2024年9月30日 · You can follow the steps outlined in this link: How to investigate a billing charge from Microsoft - Microsoft Support. If you have admin roles in the Microsoft 365 admin center, you can …

2025年8月17日 · i have few charges from Microsoft that i didn't get invoices.. it was charged by my credit card - how can understand what for ???? no invoices on my mail or notice about it// i also need …

How to keep your account safe and secure Combining Microsoft accounts Accessing the account of someone who has died Cancel subscription Turn off recurring billing Help with refunds Investigate a …

2024年9月5日 · Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with …

2022年12月14日 · I have a charge on my Mastercard bill and want to get the receipt sent to me.