If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Learn how to find lost mail, file claims, and request refunds.

If you sent a package inside the U.S. that was lost, damaged, or had broken or missing pieces and it was covered by insurance, learn how to file an "indemnity claim." Your insurance may have been included …

If you are not receiving mail, you first may want to check this list ofcommon reasons for no mail delivery. If you think your package or mail was lost or delayed, thisPostal Service websitehas a list of steps you …

Learn how to check the status of your Missing Mail search request and receive email notifications with updates on submitted searches.

If a package qualifies for the USPS Delivery Instructions™ service, you can tell USPS where to leave a package at your address, send it to a different address, or send it to your Post Office.

Aug 29, 2025 · When a United States Postal Service (USPS) package does not arrive as expected, understanding the proper steps can help resolve the situation. This guide outlines the process for …

Aug 7, 2025 · Navigate the process of locating and recovering your package if it goes missing with the postal service, or understand your options for compensation.

By filing the USPS online help request form, then the Missing Mail Search Request in the correct timeframe, and by supplying strong, detailed information, you give your mailpiece the best chance of …

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Apr 8, 2018 · Free guide to get your lost USPS package or missing mail back; How to check USPS Tracking code, Check your mail status, Follow up with the Missing Mail Search.