A record number of millionaires are fleeing Latin America, with the region's four largest economies set to lose around 1,600 ...

Indian information technology solutions provider Mphasis has opened a new Centre of Excellence for Financial Services in ...

The countdown to automation is no longer abstract—it’s already underway for many white-collar professionals in the United States.

French tech and outsourcing major Capgemini has announced the acquisition of Mumbai-based BPO firm WNS in an all-cash deal ...

Madrid-based marketing and communications firm Llorente y Cuenca has acquired a 60% stake in Brazilian customer service and ...

Higher education in Latin America continues to suffer, with only one university from the region securing a spot in the latest ...

Ecuador has emerged as the most insecure country in Latin America, with its homicide rate surging to an unprecedented 38.8 ...

SGF Global is strengthening its footprint in Argentina, aiming to tap into the country's highly regarded technology talent ...

Companies in Mexico’s service sector are urging the federal government to reconsider its proposal to reduce the standard ...

India has launched high-level talks with Mexico aimed at deepening trade and boosting investment in science and technology.

Agentic AI appears poised to deliver a far more devastating blow—to the very foundation of the BPO business: labor arbitrage.

China is pumping billions into the Caribbean — building roads, wiring digital networks, providing surveillance equipment and ...