A growing body of evidence shows that hybrid or remote work arrangements lead to lower overall performance. Many firms, ...

In the pursuit of growth, companies often strive to attract new kinds of customers. But if those new segments have needs, ...

When Andy Jassy succeeded Jeff Bezos as the CEO of Amazon, in 2021, he stepped into one of the most scrutinized leadership ...

Security operations centers (SOCs) have faced an impossible dilemma over the last 20 years. Either the alerts they pay for ...

Safety remains the top priority in operations, and efficiency follows closely behind. AI in the form of applications like ...

A simple change to voting protocols can lead to more robust discussions–and better collective decision-making. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only ...

When uncertainty hits, it’s tempting to start making cuts. But indiscriminate subtraction can backfire, making systems brittle, reducing visibility, and draining long-term value from your business.

In these turbulent times learning how to manage disputes is a must. by Peter T. Coleman The past few years have been exhausting for many Western organizations. Civil strife seems to be widespread, ...

Six ways companies are misjudging the technology’s potential to create value. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR Executive ...

Six misconceptions that have led organizations astray. by Amy C. Edmondson and Michaela J. Kerrissey Psychological safety, which means having an environment where people feel safe to speak up, was ...

Top-down solutions alone can’t fix the system. by Vijay Govindarajan and Ravi Ramamurti The U.S. health care system desperately needs reform to rein in costs, improve quality, and expand access.

To optimize the digital workplace in a way that both enhances DEX and grows revenue, organizations need to equip their ...