Subaru took the top spot, Toyota fell and a couple of U.S. brands moved up in the latest American Customer Satisfaction Index ...

Customer satisfaction in the U.S. declines 0.1% to 76.9 (on a scale of 0 to 100) in Q2 2025, according to the American ...

Toyota had been tied for first in the annual survey last year but fell behind Subaru. Lexus took the top luxury spot.

Mainstream brands held steady at 79, while luxury brands slipped a point as they fell to 80. The biggest drop came from ...

Buick has shown am uptick in customer satisfaction amid a broader decline in satisfaction across the U.S. auto industry, and ...

Subaru edged out Japanese rivals Mazda and Toyota in a U.S. customer satisfaction survey. For Stellantis, the results were not as enjoyable.

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

The chicken chain actually beat out all QSRs with a customer satisfaction score of 83, despite experiencing the "slowest growth in 20 years." ...

The ACSI Automobile Study 2025 reveals that Ram and Chrysler have the worst customer satisfaction ratings. Both car brands ...

Subaru has knocked Toyota off the top spot in the latest American Customer Satisfaction Index (ACSI), a closely watched report that measures ...