Subaru took the top spot, Toyota fell and a couple of U.S. brands moved up in the latest American Customer Satisfaction Index ...

Toyota will be happy that Lexus climbed 6% to take the top spot for luxury brands, stealing the title from Mercedes-Benz. The ...

Customer satisfaction in the U.S. declines 0.1% to 76.9 (on a scale of 0 to 100) in Q2 2025, according to the American ...

Mainstream brands held steady at 79, while luxury brands slipped a point as they fell to 80. The biggest drop came from ...

The latest American Customer Satisfaction Index is out, and it's got some juicy information, including Japanese cars ...

Buick has shown am uptick in customer satisfaction amid a broader decline in satisfaction across the U.S. auto industry, and ...

While the dip in Q2 is minor, the trend of declining satisfaction is significant — and concerning, ACSI’s Forrest Morgeson ...

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

Photo Credit: Toyota, Subaru. Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for auto mobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study.

Subaru leans into a reputation for safety and dependability and has enjoyed strong sales growth in recent years.