Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Forrester study finds that workers in the US are more likely than their European counterparts to have received AI training to ...

Technological opportunities typically come with a certain amount of risk – and generative AI adoption is no exception ...

Study from UK communications regulator finds gigabit broadband on track to become virtually universally available across ...

Hallucinating AI, which lies through its teeth, keeps Amanda Stent busy at data analytics and intelligence giant Bloomberg.

The entire contents of the SQL database of a web administration interface for Lockbit's affiliates have been made public ...

The government is investing in teacher training and student support to get more girls into maths classes, ultimately leading ...

Country at forefront of industrial heat recycling expects datacentres will take only modest role in heating homes after ...

The owner of VMware is reminding customers on perpetual licences that they will longer be able to buy support for their ...

A Public Accounts Committee report on government cyber resilience finds that although the Cabinet Office has been working ...

At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for ...

Security player is on a mission to grow revenue significantly over the next five years and views the channel as a vital part ...