Earlier this week, the cloud-based customer service software provider, Zendesk, announced a new partnership with an eBay (News - Alert) Inc. company, Magento, to deliver a fully-integrated and ...

Telephone sales is not like fast food. Sure, we are used to having everything fast in our always-on, always connected society, but selling via phone, especially insurance, is not an instantaneous ...

Master agents looking to get ahead with a full telecom expense management solution will be pleased to know that Chicago-based Telecom Brokerage Incorporated, known as TBI, and a Cincinnati-based ...

Motor vehicle and household insurance company, RACQ Insurance (RACQI) has recently adapted FJA's Product Machine as its new pricing system to rapidly transition all of its operations to its Group ...

iPipeline recently announced that Crump Life Insurance Services has selected its CRM for Insurance, Forms and iGO e-App. Crump has made this decision in order to automate and streamline business ...

Insurance software solutions provider Comarch (News - Alert) is announcing this week that it has been ranked among the leading European providers of Insurance Claims Systems in “Celent Claims Systems ...

With the United States government dealing with the open enrollment period for the Affordable Care Act (ACA) the department of Health and Human Services (HHS) has been working with a number of top ...

As virtualization of almost “E”verything when it comes to enterprise communications and computing continues to accelerate, a concomitant trend in the vendor community is a go-to-market strategy that ...

The idea is to have Assurance Wireless give OmniCare patients a free cell phone with 250 free minutes of wireless voice service to eligible patients, which will allow them to book appointments with ...

Right in TMC’s (News - Alert) backyard, the Vantis Life Insurance Company of Windsor, CT has been creating a decided competitive advantage putting online technology to great use. Selling its insurance ...

Some consumers may not immediately know the difference between multichannel and omnichannel solutions. However, they are quite different, especially when it comes to contact center deployments. With ...

360networks (News - Alert), a facilities-based wholesale provider of private line transport, Ethernet, IP, and VoIP services, has announced connectivity to a San Diego data center.