Subaru took the top spot, Toyota fell and a couple of U.S. brands moved up in the latest American Customer Satisfaction Index ...

Customer satisfaction in the U.S. declines 0.1% to 76.9 (on a scale of 0 to 100) in Q2 2025, according to the American ...

Toyota had been tied for first in the annual survey last year but fell behind Subaru. Lexus took the top luxury spot.

Buick has shown am uptick in customer satisfaction amid a broader decline in satisfaction across the U.S. auto industry, and ...

Mainstream brands held steady at 79, while luxury brands slipped a point as they fell to 80. The biggest drop came from ...

The latest American Customer Satisfaction Index is out, and it's got some juicy information, including Japanese cars ...

Subaru and Lexus top ACSI rankings as U.S. auto satisfaction dips, with affordability and rising costs weighing on buyers.

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

The ACSI Automobile Study 2025 reveals that Ram and Chrysler have the worst customer satisfaction ratings. Both car brands ...

Subaru edged out Japanese rivals Mazda and Toyota in a U.S. customer satisfaction survey. For Stellantis, the results were not as enjoyable.

Subaru leads mass-market brands with record driver satisfaction score of 85, topping Toyota and Mazda. Lexus surges 6% to ...

While the dip in Q2 is minor, the trend of declining satisfaction is significant — and concerning, ACSI’s Forrest Morgeson ...