Have you ever wondered how much untapped potential lies in the vast amounts of data freely available on the web? From government statistics to industry trends and global datasets, the internet is a ...

Have you ever wondered how some organizations seem to effortlessly turn mountains of raw data into clear, actionable insights? The secret often lies in the tools they use, and one of the most powerful ...

Live and Historical Contact Center Analytics Make it Easy for Supervisors to Manage their Queues FORT LAUDERDALE, FL / ACCESS ...

Don Murray is cofounder of Safe Software and has spent his career helping organizations bring life to data to make better decisions. More than ever, a business' ability to make swift, informed ...

Imagine that doctors, nurses, and healthcare administrators could save up $300 billion annually while saving more lives and increasing productivity. Sounds far-fetched, right? This win-win-win ...