We may receive a commission from our partners if you click on a link to review or purchase a product or service. Click to Learn More A CRM (customer relationship management) is a single software ...

One of the best ways for a business to keep track of communications with customers and potential customers is by using a Customer Relationship Manager (CRM) program. This type of software, available ...

The strategic economic issue for all CRM initiatives must be their cost/benefit relationship. Put simply: How can we determine how much we can afford to spend on CRM activities for a single customer ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. As financial institutions scramble to attract and retain customers in a fiercely competitive ...

Too often, marketers limit themselves to an outdated, simplistic and less effective CRM approach. It’s time to usher in a digitally-charged CRM that utilizes the most powerful strategies and tools ...

It is easy to find hundreds of CRM implementations these days, but identifying the companies that have been able to use these implementations for greater business advantage with customer relationships ...

eXp Realty has rolled out a new initiative that allows its agents to choose from multiple customer relationship management (CRM) systems, marking a shift in the company’s approach to technology ...

Would you like to waste a couple of million dollars? Then launch a CRM program without first educating and incentivizing your staff. That’s the view of CRM expert Louise Anderson. She firmly believes ...

McDonald's CRM program may just prove to be a great case study for when a CRM program costs more than it helps McDonalds is preparing to launch a full-scale CRM program later this year or early next ...

Doha, Qatar -22 nd April 2008 - During the first ever GM CRM Council for General Motors' Middle East Network organized in Manama, Bahrain, Mannai Automotive of Qatar received an award from GM in ...

Woodbridge, New Jersey native Anthony Natale continues to innovate by adding a CRM program to his suite of business coaching services. WOODBRIDGE, NJ, USA, October 5 ...