Manage your customer information and relationship all at once. Find out more about CRM databases and which is best for you among the options in the market.

Customer Relationship Management systems, despite what all the vendors will advertise, are nothing more than databases. And the best CRM systems I know of at my clients have the most accurate, up ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every ...

ERP manages a company’s internal operations while CRM integrates all of the organization’s interactions with external clients ...

With a number of CRM providers offering free systems to charities, a common question is: do they really cost nothing? We ask the experts.

John Bruno, vice president of strategy at PROS, shares why he feels that in 2025 CRM will be less about big databases, monolithic apps, and long end-to-end processes, and more about creating ...

What is the future of CRM — or CRM v2 — if we decide that CRM v1 is, in fact, dead? First, there must be a core driven by business rules and even knowledge management, rather than just a database.

Cleaning CRM data is essential for every business. If your team hasn't already cleaned your CRM database, the best time to start is now!

Harte-Hanks Inc. yesterday announced the availability of a new market intelligence database that provides snapshots of CRM-related program scopes, technology platforms, budgets and other pertinent ...

Foremost Insurance saved $2 million with a mobile database that replaced a flurry of paperwork.