There are so many ways to abbreviate and shorten our conservations. Here is what "OG" means and how to use it correctly in your conversations.

Does the agent wonder what the caller is really conveying via text? Can emotion be detected through emails, texts, chat, and IM? Tone measurements could be added as a mechanism for evaluating ...

And while this slang term is relatively straightforward, there are still plenty of folks who will see the acronym on their ...

Understanding informal English expressions like "nothing to sneeze at" and "conked out" explained clearly and concisely.

For example, what does 'SMH' mean in text? We'll cover SMH's meaning, along with when people started using it and a couple of examples of its use.

How would you feel if you found out that the sermon at your church was written by artificial intelligence? What does it means when the word of God comes from a chatbot?