Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly ...

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales ...

By Adrian Ephraim FOR many Cape Town businesses, CRM systems promise to streamline operations, improve customer relationships ...

However, scaling CRM in the public sector isn't just about buying new software. It's about building the proper foundation to integrate systems, improve services and ensure long-term success.

E-business applications vendor Siebel Systems Inc. today began shipping Siebel 7, the latest version of its customer relationship management (CRM) software. The biggest change to the software is ...

As CRM systems are integrated via the Internet of Things (IoT), businesses' relationships and knowledge of their customers are shifting. These two robust technologies, when combined, allow companies ...

Customer relationship management (CRM) and artificial intelligence (AI) have revolutionized the always-changing business technology landscape, and integrating AI into CRM systems can improve sales ...

Siebel Systems in 2001 scrapped an unprofitable venture that had made hosted CRM software available to users via the Web. Now it's trying again with help from IBM, which will host Siebel-developed ...