Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the best CRM for your small business based on our ...

One of the benefits of Web-based applications is that vendors can efficiently roll out new versions. There’s no software for users to download or CDs to mail. Siebel Systems has been taking full ...

At its annual user conference in Chicago, Siebel Systems Inc. today debuted a fully Web-architectural version of its flagship customer relationship management (CRM) software. Users and analysts said ...

UpShot last month released UpShot XE, a new enterprise version of its Web-based CRM platform, and introduced a feature set that integrates marketing and sales-force automation. Salesforce.com, ...

Two years after it pulled the plug on its first hosted CRM software offering, Siebel Systems is once again entering that market, this time through a deal with IBM. Siebel and IBM last week said they ...

Today, most local and long-distance carriers offer some sort of web-based CRM. "It is universally accepted that customer care and CRM will be important to how carriers will compete," Mewada says.

FranklinCovey’s (NYSE:FC) PlanPlus Online Web-based CRM tool can now be accessed from any smartphone with a Web browser, such as an iPhone, BlackBerry, Palm or Windows Mobile device. Developed jointly ...