Partner Article 11 Questions to Ask Knowledge Base Software Vendors As someone exploring knowledge base software, you no doubt have discovered that there are many options out there.

We explain how to build a knowledge base, using best practice tips and examples, and why they can boost your customer service offering.

Final Thought The best knowledge base software pairs as standard operating process software by confirming that businesses can professionally document, update, and allocate operational actions. By ...

5 Tips to Boost Your Website's Knowledge Bases A knowledge base can serve as a valuable resource for your business and create loyal customers.

Internal knowledge base software can be integrated with other company systems such as customer relationship management (CRM) software, help desk software, and project management software.

Aren’t Most Knowledge Bases Already Searchable? While most modern knowledge base software offers some type of search function, not all of them expose content to Googlebot and other web crawlers.