Web Help Desk, an online cross-platform service desk management solution, now supports Mac OS X 10.7 Lion. Web Help Desk provides server-side operating system support for Windows Server, Mac OS X, ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. A lightweight combination of helpdesk and asset management ...

MacsDesign Studio today released a new version of Web Help Desk. It’s a Web-based tech support application designed for education and small to medium-sized businesses. The software was created using ...

MacsDesign Studio has updated its Web Help Desk technical support solution to version 6.2.7. Web Help Desk is a Web-based tech support application designed for education and small to medium-sized ...

The Solarwinds Web Help Desk software is also on the list of cybercriminals. In mid-October, the US IT security authority CISA warned of active attacks on a critical vulnerability in Web Help Desk, ...

The column set widget allows techs to save commonly used search views by name. You can use the Bulk Action editor to create saved actions applied to multiple Tickets, Assets or Clients. Web Help ...

IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...

SolarWinds warned customers of attacks targeting Internet-exposed Web Help Desk (WHD) instances and advised removing them from publicly accessible infrastructure (likely to prevent the exploitation of ...