A number of health systems have scored impressive gains in improving outcomes and patient satisfaction and lower costs by applying the Toyota Production System (TPS) to redesign “lean” clinical and ...

An organization dedicated to change must be one that is fundamentally human-centered, that enables people to thrive and grow. Having an ideal organizational culture (however you define “ideal”) is the ...

The reason? They simply don’t realize how important measurement is. What a team accomplishes in its day-to-day tasks has a direct impact on the success of the product. To overcome this dilemma, I ...

IN the 1950s, a struggling Toyota faced stiff competition from Western automakers. Instead of chasing quick fixes, they ...