(The Conversation is an independent and nonprofit source of news, analysis and commentary from academic experts.) Celeste Kidd, University of California, Berkeley (THE CONVERSATION) I’m in a coffee ...

The ability to solve complex problems effectively has become a defining factor for success. Yet, despite the abundance of tools and methodologies available, I've noticed organizations often struggle ...

(THE CONVERSATION) I’m in a coffee shop when a young child dumps out his mother’s bag in search of fruit snacks. The contents spill onto the table, bench and floor. It’s a chaotic – but functional – ...

A problem doesn't last a lifetime. But how you deal with it can make it linger for years without resolution. In my studies about the topic, I've identified that, in addition to everything that ...

In a world of relentless competition and increasing complexity, organizations and their leaders must do more than survive crises. They must learn from failures using systematic approaches. The book, ...