The second edition of Salesforce for Beginners provides you with a holistic introduction to the Salesforce platform. Whether you need help with the lead generation process, Salesforce user management ...

Salesforce is a cloud-based CRM that helps businesses manage customer relationships, sales, and data. It’s widely used for automation, lead tracking, customer support, and team collaboration.

Clara Shih of Salesforce AI is the leader behind the company’s artificial intelligence efforts. By Eilene Zimmerman This article is part of our Women and Leadership special report that coincides with ...