Salesforce Trailhead is a series of online tutorials that teach aspiring professionals to use various elements of the Salesforce suite. Graduates receive globally recognized professional ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now Salesforce is launching tools that will ...

What is Salesforce Service Cloud? Salesforce Service Cloud a customer relationship management (CRM) platform for customer service and support. It could be one component of an overall Salesforce CRM ...

Clara Shih rejoined Salesforce — after 11 years at a startup — as CEO of its biggest cloud biz. As CEO of its Service Cloud, she's bullish on AI to improve customer service, for end-users and agents.