Forrester’s Kate Leggett explains the benefits of robotic process automation and how it can help contact centres.

Offering virtually limitless possibilities, robotic process automation (RPA) can be used for a wide range of business operations, including customer service, accounting, finance and human ...

When it comes to solving complex business issues, one (software) size does not fit all. Learn how Robotic Process Automation (RPA) is making new inroads.

Robotic Process Automation (RPA) has emerged as a pivotal technology in the digital transformation of business processes. By employing software robots to execute rule-based, repetitive tasks, RPA ...

With robotic process automation, organizations can eliminate human errors, which, in turn, improves their decision-making processes.

Implementation of robotic process automation (RPA) involves the deployment of software robots that execute recurring clerical tasks. Bots complemented by artificial intelligence can streamline even ...

AI and robotic process automation – how to use them in social housing Artificial intelligence and robotic process automation could transform the way social landlords operate and create efficiencies.

Artificial intelligence and robotic process automation could transform the way social landlords operate and create efficiencies. Monica Quintero, head of digital at Stockport Homes Group, explains the ...

Chef Robotics expands its focus beyond restaurant automation into food manufacturing with its Chef food handling robot.