Despite complaints from many users, Oracle is showing no signs it will reverse course on plans to shut down the venerable MetaLink support portal, long used by thousands of IT professionals around the ...

Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told silicon.com: "Areas of issue ...

The survey questions explored why Oracle Java users migrate to alternatives based on OpenJDK, the details surrounding the migration process and timing, and the importance of support and technical ...

Oracle?s planned takeover of Siebel Systems has sparked fears among the latter's customers that support will be dropped, that maintenance costs will increase and that they will be forced to adopt ...

At the same time, nearly eight out of 10 Oracle Java users said they had migrated, or planned to shift, to open source Java to try to avoid the risk and high costs of the dominant vendor's ...