Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

"Our online remote support platform enables our customers to manage all their IT needs from a single source," the spokesperson added. "Our team has unmatched experience in handling Windows systems.

Microsoft has fixed a known issue that caused problems with Remote Desktop and RDS connections after installing Windows updates released since January 2025. Microsoft says that some customers might ...

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

With working from home becoming a more and more common practice during the Covid-19 pandemic, businesses are looking for better remote desktop software to facilitate collaboration. One of the most ...

Fraudsters who use remote desktop support programs while scamming their victims have made it difficult for at least one legitimate IT company to convince users that it's not trying to steal their ...

Apple @ Work is brought to you by Kandji, the MDM solution built exclusively for organizations that run on Apple. Kandji is a modern, cloud-based platform for centrally managing and securing your Mac, ...

The FBI's Boston division is warning an about an alarming rise in tech support fraud successfully ripping off consumers. If you see an email, text, or pop-up message claiming your computer has been ...

Contact your IT support to configure your University computer for remote desktop connectivity. Your IT support must make these changes to your computer before you can ...