Real-life queuing problems tend to be complex and ill-defined, and exact mathematical approaches are therefore illusory. This has to be taken into account when one wants to determine the right number ...

This paper considers a special queue situation, one in which a single facility serves two major priority classes of customers. Within each class, there are several levels of priorities. The first ...

Starting from June 11, preliminary registration arrangements at the nine dental clinics run by the Department of Health that offer walk-in emergency sessions to the general public will be modified for ...

Sainsbury’s is to trial a new virtual queuing system which will allow customers to wait their turn to enter stores from the comfort of their car, a nearby cafe or their home. Customers will be able to ...