In recent years, many U.S. and Japanese firms have adopted Quality Function Deployment (QFD). QFD is a total-quality-management process in which the "voice of the customer" is deployed throughout the ...
Abstract: Quality function deployment (QFD) is a widely adopted customer-oriented methodology to assist in product design and development. In a traditional QFD-based product planning process, the ...
Abstract: Despite the importance of data analytics, quality function deployment (QFD) development remains both qualitative and expert-driven. Although some studies have been conducted on data-driven ...
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