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Thought Process Map for Six Sigma: What, Why and How

A Thought Process Map is a great way of visualizing your projects. They utilize a comprehensive line of questioning to fully visualize your projects. Once completed they provide a framework and guide ...
Harvard Business School

Building Process Improvement Capacity: Structuring Problem Solving As Skill Building Exercises

Spear, Steven J. "Building Process Improvement Capacity: Structuring Problem Solving As Skill Building Exercises." Harvard Business School Working Paper, No. 02-006, September 2002.