Social CRM is important because it's the first time a vendor has consolidated multiple, social-oriented CRM modules into a single product line. In addition, Oracle is taming the wild beast called ...

In the case of SAP, that strategy is broadly referred to as the Intelligent Enterprise, while Oracle frames its CRM offering now within the context of the Oracle Engagement Cloud. Oracle acquired ...

Oracle's acquisition campaign continued unabated with the Oct. 24 announcement that it is buying RightNow Technologies, a producer of cloud CRM and customer support applications, for $1.5 billion.

Oracle also claims 150 million registered self-service users since the integration of Siebel was completed across the entire company as of 1 June. Oracle’s Siebel CRM is intended to form the ...

All Oracle CRM 11i.10 modules will be available within the next eight weeks. Pricing per module starts at $3,995 per user, subject to conditions in Oracle’s E-Business Suite pricing schedule.

The Dubai-based Oracle partner MindScape has provided NBD with the consulting and implementation services for CRM while Oracle partner ACT has lead the implementation of Oracle Financial Services ...

Oracle hopes its customers will combine the company's latest On Demand CRM solution with social networking sites to close more deals. It also announced support for the BlackBerry and iPhone.

Many industry analysts foresee a promising future for service-based CRM (customer relationship management). According to International Data Corp. estimates from May 2001, worldwide revenue from ...