That’s exactly what happened to Mollieanne (65) and Brian (68) Smith, who on November 5 were trapped into their Mazda 3 for 13 hours due to a misunderstanding.

Mazda now charges $10 or more per month for connected services such as remote start. These services were previously free, though customers were warned they would eventually incur charges. An ...

Mazda is just one of several automakers expanding subscription services into vehicles, paywalling features that, in the past, required one-time payments at the point of sale, like remote start.