In information systems, most research on knowledge management assumes that knowledge has positive implications for organizations. However, knowledge is a double-edged sword: while too little might ...

Knowledge Management (KM) topics covering definition, systems, benefits, and challenges.

In today's data-driven world, managing your knowledge effectively is more critical than ever before. By organising and utilising your knowledge through knowledge management, you can gain a ...

Managers are bombarded with an almost constant stream of data every day. Read this article to find out three key reasons why actively managing knowledge is important to a company’s success.

Knowledge management systems have always relied on data management technologies such as relational database management systems, data warehousing and data cleansing.

We investigate how two key social influence mechanisms (identification and internalization) may explain the growth over time in individuals' use of knowledge management systems (KMS)—a technology that ...

Companies and governments, despite investing heavily in information systems, find their workers lacking the knowledge to perform effectively. Knowledge management may be the key.

For example, in industries with rapid technological iterations, enterprises need to quickly obtain the latest market dynamics and technological advancements. However, the inherent limitations of ...

First-generation knowledge management systems struggled to generate anything noteworthy given their inability to accommodate these irregularities.

In addition, a knowledge management system should have an internal ticketing process for articles that lets agents provide suggestions on content, or highlight typos, for example. As a result, agents ...