Do you write user manuals or technical documentation? Do you often hear people emphasizing the importance of their user-friendliness? あなたはユーザマニュアルあるいは技術文書を執筆しますか？

Picture Google, before it hit IPO with a workforce expanding too quickly to remember your team member’s surname, let alone whether they prefer to be emailed or called with queries. This is what Claire ...

Shaun Arora is helping leaders thrive as a Partner at Evolution, while challenging views on neurodiversity as the Founder at BrainTypes. Clarity builds loyalty. The onboarding data is clear (pun ...

I decided years ago that I was no longer going to give readings dressed like a bum. That’s the only way to put it: no more raggedy jeans and tennis shoes, no more flannel shirts with the long johns ...

Among the growing list of pet peeves we accumulate as we age, few rank higher than unusable user manuals, at least in my house. Just say the words “user manual” to my husband and you can almost see ...