As a business owner, nothing can ruin your day as fast as a negative customer review posted online. There is, however, a silver lining. Negative feedback allows you to learn from your mistakes and ...

Textio’s cofounder Kieran Snyder observes that it takes so little for ChatGPT to start baking gendered assumptions into otherwise highly generic feedback. Last week, we used ChatGPT to write job posts ...

Journalists are busy, and they’re only getting busier: According to our parent company, Cision’s 2025 State of the Media Report, one in two journalists is inundated with more than 50 media pitches per ...

Finish your email by telling the reader what you want them to do next, such as “Please review and share your feedback” or “Looking forward to your reply.” Check for spelling errors, unclear sentences, ...