A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a ...

The Web Help Desk free version includes a few different features versus SysAid, such as LDAP support. However, you’re limited to one administrator, while clients are unlimited.

Web Help Desk 5.4 is available now directly from MacsDesign Studio. Pricing for corporate customers ranges from US$3,000 to $7,500, while education/government pricing ranges from $2,000 to $5,000.