While you shouldn’t need to take a manual reading, knowing how to read your smart meter can come in handy in certain scenarios As of March 2025, around 39 million smart meters have been installed in ...

Energy customers are waiting more than seven weeks on average to get their smart meter or monitor fixed, according to our latest research.* In that time, they contacted their supplier roughly every ...

Smart meters will replace the traditional meters we currently have in our homes. They will provide consumers with accurate bills, near real time information on energy usage in pounds and pence, and ...

Smart meters are promoted as technology to make householders' lives easier and cheaper, as well as a gateway to a connected British energy network. But their introduction has proved controversial.

Around 10% of the smart electricity and gas meters in homes in England, Scotland and Wales aren't working as they should, according to government data. On top of that, an unknown number of customers ...

I have complained to British Gas that no smart meter in-home display was left by the previous owners of my new house. Originally, it informed me there were none in stock and that I could not lodge a ...

ENERGY suppliers are letting down millions of households with broken smart meters despite strict rules which say they must fix them. Around 36million households have a smart meter but one in ten of ...

Millions of Brits have a smart meter display in their home, which should allow them to track how much they're spending on gas and electricity. But it turns out that ...

A MAJOR energy supplier is urging 60,000 customers to take action to avoid being cut off within months. Households with outdated Radio Teleswitch Service (RTS) meters must upgrade to a smart meter in ...