It is an eternal truth that newly written software packages will contain bugs. To track bugs, many organizations still rely on Word documents and Excel spreadsheets, but these tactics are inefficient ...

The need for perfect software has never been more critical than today’s fast-moving digital world. But the bottom line is that bugs are bound to happen no matter how good your dev team is. Minor ...

I'm trying to find a software package that would take email from a public email aliases and open a incident, which could be assigned to a specific person, have a status (Open, Working, Deferred, ...