A mapping session with the people who perform the process will allow you to create the initial map. You can do this on a whiteboard, giant notepad and markers or sticky notes.

A customer journey map creates a visual representation of how a user interacts with your product that can help you streamline the buyer’s journey ...

After nearly 100 years, business process mapping is still helping organizations visualize internal processes for everything from employee onboarding to IT hardware and software.

Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format ...

They say every business should begin with a plan, but more specifically, your success hinges on your ability to create a process, build a system and automate your business.

Value stream map vs. process map, which is better for you? As with many tools and methods in Six Sigma, there isn’t a one-size-fits-all approach to mapping things out. Both of these tools have ...