Configurable in low-code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity SANTA CLARA, ...

There are a series of important principles that should underpin a ServiceNow roll out, as BD's Trisha Johnson explains. Becton, Dickinson and Company (BD), an American multi-national medical ...

SANTA CLARA, Calif., September 10, 2024--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced its plans to integrate Agentic AI into the ServiceNow ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...

Enterprise cloud company ServiceNow is eyeing a future where organisations won't need to build out their own machine learning technologies, turning instead to service providers to offer the capability ...