ServiceNow has taken big steps in AI in the past year, integrating AI into its SaaS offerings instead of trying to deflect or deny the threat of AI. But could it do more?

Agents alone aren't enough for enterprise agentic AI workflows, that's where the power of AI orchestration could help to make a big difference.

SANTA CLARA, Calif.-- (BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced agentic workforce management, a new, innovative extension of end-to-end ...