Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...

The latest version of Oracle’s Fusion Sales customer relationship management (CRM) application wants to automate the most repetitive sales tasks by providing users with automated recommendations ...

Built with embedded AI and leveraging contextual service data, Oracle helps organisations automate the full customer service lifecycle. New capabilities include: Automated service agent: Helps service ...

Oracle chief technology officer Larry Ellison unveiled the company's autonomous database called 18c as well as a cybersecurity system that rides shot gun with it. The aim: Automate the database ...

Oracle is competing against firms like Adobe Inc and Salesforce.com Inc to sell cloud-based software used for marketing business-to-business products that typically cost thousands of dollars or more.

Oracle Corp announced on Monday a new system that it says will use artificial intelligence to automate key parts of digital marketing campaigns.