One of the best ways for a business to keep track of communications with customers and potential customers is by using a Customer Relationship Manager (CRM) program. This type of software, available ...

If you ever wanted to click a magic button and make complex business tasks happen automatically, macros can make that wish come true. Macros are small programs that execute commands you specify. Write ...

Part Two of this three-part article covers how to import your Outlook contact list—the CSV file—into Excel, then how to refine, maintain, and manage that database so, in Part Three, you can merge it ...