Figure 1. Accessing Help Desk within VMware Horizon 7. You can access the Horizon Help Desk Tool in one of two ways: From Horizon Administrator, by clicking Help Desk on the top right of the Horizon ...

We compare the ticket management, customizable user interfaces, and other features of Freshdesk and Spiceworks, two IT-focused help desk software offerings, to see which one better suits your ...

The Help Desk not only solves tech issues quickly but also gives students in the Career and Technical Education (CTE) program real-world experience.