Four out of my five workers don’t meet my daily deadline for submitting production reports, which are compiled manually. The fourth can do the job without any complaint. I wish my small company can ...

A fishbone diagram, also known as the Ishikawa digram after its inventor, is a visual representation of all causes that result in a particular outcome. The final outcome is represented on the far ...

SAS/QC software provides two procedures for basic quality problem solving. The PARETO procedure creates charts that display the relative frequency of problems in a process or operation. The ISHIKAWA ...