Two decades ago, psychologist Christopher Peterson claimed that the emerging field of Positive Psychology could be summarized in three words: other people matter. These words could just as well ...

You’re tired, anxious, awake at 2 a.m. You open a chatbot. You type, ‘I feel like I’m letting everyone down.’ Your attentive pal replies: ‘I’m here for you. Do you want to talk through what’s ...

Political chasms, wars, oppression … it’s easy to feel hopeless and helpless watching these dark forces play out. Could any of us ever really make a meaningful difference in the face of so much ...

Dax Grant is the CEO of Global Transform and an authority on C-suite leadership. Global 100 CIO, 100 Women to Watch, CREA Global Award List. AI is rapidly advancing, reshaping industries, economies ...

The value of human connection has only increased in today's flood of automation, and relationships are what provide ROI. One DM, one phone call, one face-to-face conversation, what do these things ...

The world of work is being dominated by the transformative power of artificial intelligence. We see it reshaping processes, driving efficiencies, and promising new levels of productivity across every ...

The overwhelming majority of consumers — 86% — say empathy and human connection are more important than a quick response in providing excellent customer experience, according to a customer experience ...

AI is accelerating output, but at an emotional and relational cost. AI is finally delivering the productivity gains long promised. But something else is quietly slipping away: our connection to one ...

When Starbucks CEO Brian Niccol launched the company's "Back to Starbucks" initiative in September 2024, he wasn't just addressing declining sales, he was tapping into what Italians have always known ...