With Dynamics 365 and the Power Platform, Microsoft Switzerland is completing its existing local cloud offering after having launched Microsoft Azure and Microsoft 365 with Teams previously. In ...

Dynamics 365 Contact Center provides presence APIs to reflect service rep availability across all systems.

Drag & Drop and Metadata for Dynamics 365 CE creates a quick way to attach a large number of documents into Dynamics without toggling to a different service.

Two weeks after Microsoft unveiled Dynamics 365, the Redmond-Wash.-based giant made good on its promised release date yesterday. Along with the general availability of the solution came some ...