Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. For businesses already leveraging Salesforce, data is the lifeblood. It fuels customer ...

Enterprise digital transformation continues to redefine how organizations operate, with customer relationship management (CRM) and business process automation emerging as key enablers of sustainable ...

A lot of companies are thinking about data migration. Either it’s something they know they have to do, something they’re actively working on or something they’ve already tried with limited success.

Salesforce, Inc. CRM is making its Data Cloud platform a key part of its growth strategy. Data Cloud platform brings together customer data from multiple sources and makes it usable across Salesforce ...

Salesforce has unveiled its Agentforce platform in a bid to provide enterprises with intelligent conversational capabilities and autonomous agents designed to handle a wide range of day-to-day tasks.