ServiceNow’s Virtual Agent can manage employee or customer requests from start to finish, leveraging its Now Platform to resolve conversational requests automatically, such as resetting a password ...

Enterprise service management platform solutions provider ServiceNow is seeing more mid-sized managed service providers (MSPs) carving out niche markets for themselves using generative artificial ...

ServiceNow launched new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences.

ServiceNow Inc and Adobe Inc said on Tuesday they will make their software systems work together in an effort to improve apps used by customer service representatives.

MCLEAN, Va., October 03, 2023--DTech Apps, the leader in secure enterprise productivity apps for ServiceNow, announced the latest product updates to the award-winning DocIntegrator Suite of ...