James, a Cox cable-Internet customer in Irvine, California, got an unwelcome email on Tuesday from the Internet provider. Cox's email told James, who pays $80 a month for broadband, that his 30Mbps ...

Cox Communications Inc. said yesterday that some of its Northern Virginia customers were unable to access the Internet after June 22, when the company began upgrading its high-speed service. Customers ...

So I got a letter from Cox in Las Vegas stating that I need to buy a new modem from them for 60 bucks because they are going to DOCSIS 2.0, and anything not compliant won't work after March ...

A software upgrade that went awry knocked some Cox Communication Internet users offline in Northern Virginia, forcing customers to replace their cable modems, the Atlanta-based firm said. Cox ...