Anyone who has ever done desktop support in any capacity, whether it was for an office with hundreds of employees or just for your family, knows that calling to get warranty support can be one of the ...

A research team from Cornell Tech is addressing the lack of technical support for various end-user hardware options, using a tool they developed that renders 3D models via a mobile device. The tool, ...

Tech Foundry gives non-traditional students training in computers, networking and customer service at no cost to them.

Checking the tech specs can be handy when replacing a hardware component or troubleshooting a problem, and this guide will ...

Abstract: Contribution: This article proposes the systematic integration of embedded systems into training hardware to bridge the gap in structured troubleshooting education. Traditional methods often ...

Q: I’ve spent more than 8 hours trying to install Windows 10 from scratch on my computer, but no matter what I do, it fails. What am I missing? Unless you have a really old machine, doing a clean ...

If your computer starts making strange noises, it's a definite cause for concern. Clicking, grinding, or whirring sounds from your hard drive can signal imminent failure. These noises often indicate ...