Twilio today announced a new API for its Flex contact center service that combines the platform’s existing chat channels under a single umbrella to make it easier for developers to build contact ...

During a press Q&A session after the official YouTube Gaming announcement, the YouTube team said it is looking to build a chat API to help creators better manage livestream comments. At this time, ...

Have you ever needed to talk to a customer service representative but don’t have the time to wait on hold? Or maybe you need to get in touch with a company that is only open during business hours and ...